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Help & Support

Where do you delivery?

We deliver all over Chennai locations.

How do I cancel my order?

After you place your order , you will find the cancellation button below your order placed.

What are the modes of payment?

All online payments only allowed.

Can I return the products that are ordered?

Products can be returned only in the case of damaged or unsealed.

Is there a minimum order amount?

Yes, the minimum order amount is 500.

How can I see the status of my order?

Go to My Profile and you will find track your order.

There are damaged item(s) or some items missing in my order. What should I do?

You can Proceed for return option, the items will be exchanged.

Can I change the email in my account?


Can I get delivery the same day?

Yes, your items will be delivered within the day

How can I change delivery address?

You will find the edit option in my profile

Can I add multiple address?

Yes, you will find in My profile>>edit profile details

How can I get offer of bulk orders?

For each purchase of Rs 1200 & above .Coupons / Cashback will be added to Dailefresh wallet.

How to contact customer service?

You are given a support number below the website or find in help center or contact directly through mail.

Are you open everyday?

We work 365 days.

Are there any delivery charges or minimum order for delivery?

The orders above 500 are free delivery.

What about covid-19 precautions?

Our delivery boys are fully vaccinated and sanitized before the delivery. Social Distance is maintained and only contact less delivery.

How do I register?

You will find sign up option on the left corner of the web page

Can I add more than one delivery address in an account?


Is it safe to use my credit/ debit card on dailefresh?


Where do I enter the coupon code?

During checkout you will find the coupon enter box.

When will I receive my order?

Within the same day of delivery

How will you ensure the freshness of products?

We deliver within 4 hours and the product source are from A1 quality.

Can I call and place an order?


Do You have subscription?


How subscription works?

You will be charged for a subscription fee if you want to subscribe. The products you placed previously will be door delivered to you every month.

Can I customize own products in subscription?


Can I refer a friend?


Do I get reward for referring a friend?

Yes,your credit points will be added to the wallet

How are the fruits and vegetables packaged?

Fresh fruits and vegetables are hand picked, hand cleaned and hand packed in reusable plastic trays covered with cling. We ensure hygienic and careful handling of all our products.

How do I reset my password?

You need to enter your email address on the Login page and click on forgot password. An email with a reset password will be sent to your email address. With this, you can change your password.

Will frozen foods will be available?


Can I schedule my order and how?

You will find a calendar button at the time of checkout and choose your day for delivery.

Why no cod/cash on delivery?

Due to covid, we are avoiding cash on delivery.

Get in touch with us!

How do I contact you for feedback/queries/suggestions?

Our customer service team will be at your service any time between 8:00 am & 8:00 pm throughout the week. Please call on +91 7358450492 . You may also write to us at

Have an issue with your order?

Log a complaint - Click here

If you’d like get in touch with us, please do write to us at or call us on +91 7358450492 between 9:00 AM to 7:00 PM throughout the week and we will respond immediately.